Managed IT Services Brisbane

Managed IT Services that Accelerate Business Growth

By identifying and resolving issues effectively, you’ll benefit from improved efficiencies, enhanced productivity, and an all-round better experience for your team and customers.

24/7 Tech Support

Our team of expert technicians is on-hand to quickly resolve any issue. With Infotech your business technology is in capable hands.

Avoid Tech Headaches

A MSP is the hassle-free way to guarantee your network is built and maintained to meet your unique business needs.

Get Your Time Back

With InfoTech, you’ll no longer find yourself or your team wasting valuable company time trying to resolving IT frustrations.

Outsource the parts of your business that cause you the most IT frustration.

Prevent tech-frustrations before they happen

We believe in preventative maintenance. We take a proactive approach and continually monitor for potential hazards. This helps mitigate issues early, preventing them from escalating into something more serious. We are committed to going above and beyond, and making sure any disruption to business continuity is kept to an absolute minimum.

Complete Peace of Mind

Any good IT managed service provider will quickly become a trusted extension of your own team. At InfoTech Solutions, we are committed to proactively monitoring your network performance all day, every day. Our team of expert technicians is on-hand 24/7 to quickly resolve any issue. Rest assured, with Infotech your business technology is in capable hands.

Spend Your Time Focused on Business Growth, Not Putting Out Fires.

You can’t put a price on the extra time you’ll get back in your day once a managed service provider takes over your IT needs. Use that time to focus on the things that matter, like running and growing your business!

Managed IT Solutions Brisbane

How can InfoTech's Managed IT Services help you?

A managed service provider is the hassle-free way to guarantee your network is built and maintained to meet your unique business needs. By identifying and resolving issues effectively, you’ll benefit from improved efficiencies, enhanced productivity, and an all-round better experience for your team and customers.

At InfoTech we are equipped to recommend, design, implement, manage and maintain every type of technology solution. With careful planning and our seamless project management skills we make rolling out changes easy.

The result? Minimum disruption to your people and operations! We’ll even work with your team to ensure the buy-in and adoption of any new platforms or technologies.

Our Managed IT Support Services include:

InfoTech's Proven
Managed Service Process

Step 1:
Schedule a Strategy Call

Simply call us on (07) 3390 8833 or fill out the contact form below to schedule a strategy call time that suits you.

Step 2:
Custom Service Plan

With a solid understanding of your current setup, we'll develop an easy-to-follow plan that will help you achieve your future business goals.

Step 3:
Focus On Growth

Our expert implementation team will get to work, and all you have to do is re-schedule the additional free time you've just earned.

Contact InfoTech

Step #1:
Schedule a Strategy Call

From responding to everyday IT needs like setting up new mailboxes and running regular backups, to expertly project managing the design and implementation of an entirely new system, there isn’t a task we’re unable to handle.

With InfoTech, you’ll no longer find yourself or your team wasting valuable company time trying to resolving IT frustrations.

Simply schedule a strategy call as the first step to eliminating tech problems for good and freeing up your 9-5.

Customer Testimonials

A very Professional team of individuals that offer a very prompt and competent service. Thoroughly recommended.
Bruce McLennan
Bruce M.
05:12 31 Mar 21
Our office is in a remote rural location so IT services are essential to ensure work flows smoothly. The staff at Info Tech Solutions are always available to discuss computer issues and mostly have the matter resolved quickly. They understand the problem verbalised over the phone and can gain access remotely to find and fix the problem. Friendly staff to have a brief chat with also.
Mia Francis
Mia F.
03:49 27 Aug 20
First rate service from Infotech...Ask a question and a quick diagnosis follows..You could not ask for more from Infotech. Always willing to help
Charles Page
Charles P.
03:38 29 Jul 20
I have worked with InfoTech for a number of years, on numerous projects and I could not recommend them enough, very professional with an outstanding work ethic. I would not use anyone else.
Sledge Netmedia
Sledge N.
03:47 24 Jun 20
The Team at Infotech are our go to for everything in IT and more. Service is fantastic and constantly helping us improve our systems and processes to deliver better outcomes for our clients!
Neill Reilly
Neill R.
22:44 19 Feb 20
InfoTech Solutions have looked after our Managed Services, hosting and all IT requirements for many years. The service is reliable and we never experience down-time. Any issues are quickly resolved.
Sue Mackenzie-Smith
Sue M.
06:53 19 Feb 20
Infotech have been an exception partner to our business. There attention to detail and ownership of all issues make them a stand out.
Paul Whimp
Paul W.
04:03 19 Feb 20

Our Industries

We partner with clients from various segments of Australia’s professional services industry. Our clients depend on us for easy-to-use, reliable IT systems that help them do business better.

Frequently Asked Questions

We live in a world where remote working is increasingly becoming the norm. Easy access to potentially sensitive business data is more crucial than ever. This ‘new normal’ approach to work brings its own security risks, meaning extra considerations need to be made.

Cyber security breaches have the potential to wreak havoc on any business. That’s why you need an expert set of eyes on your network, at all times. Our team knows what to look for when it comes to identifying existing and potential security risks. This knowledge allows us to recommend appropriate precautions that will keep your network and business from harm.

Absolutely. We understand it is more important today than ever to offer your staff opportunities for remote working. We’re here to make this process as easy as possible for everyone.

Every modern business needs an affordable, secure and real-time solution for the remote access of files from countless locations. But with so many options, where do you start?

Because every business has different needs, we’ll consider your distinct situation before recommending a remote access solution. The eventual solution might include any combination of virtual private networks (VPNs), wide area networks (WANs), cloud-based solutions and collaboration platforms such as Office 365. You can be sure our suggestions will generate the remote access outcomes you need.

Yes, InfoTech Solutions is an authorised Qualified Multitenant Hoster – one of only 19 in all of Australia. This means that we can handle the hosting of your Windows Virtual Machines via a Microsoft Cloud Agreement subscription or Enterprise Agreement/Microsoft Products and Services Agreement (MPSA) on dedicated or multi-tenant hardware.

We’re also authorized to host Office 365 ProPlus (including E3 and E5), Project Online Professional and Visio Pro for Office 365 subscriptions using shared computer activation (SCA) technology. Click here to learn more about the QMTH Program from Microsoft.

As a Tier 1 provider, we offer unparalleled support from both InfoTech Solutions and Microsoft. If there’s an issue that needs escalating, Microsoft will always find a solution.

Yes! While the traditional on-site server still has a role in many businesses, the cloud is quickly becoming the go-to for at least some aspects of most business networks.

Public and private cloud options and a myriad of hybrid-solutions are available. Most businesses therefore need some outside help to decode the jargon and understand what will work best for them.

By understanding your situation, goals and potential future needs, we can offer solid advice on the many cloud options, and design a solution that works for you. Beyond this, we’ll oversee a carefully managed migration process.

We’ll also handle the development of all associated policies, implement appropriate security measures, and conduct ongoing monitoring and maintenance, for maximum up-time.

The great thing about technology is its ability to make distance and geography less of a barrier. While we have developed a reputation as one of the most trusted managed IT service providers in Brisbane, we support businesses across Australia. While the majority of support can be provided remotely, when we’re required on-site we can call on our highly skilled national network of technicians.

Every business is different. There’s no one-size-fits-all when it comes to how your managed service solution should look.

We’ll take the time at the beginning of our relationship with you to gain an understanding of your current need and future requirements. These in-depth insights into your present and future business circumstances will inform smart recommendations. These recommendations will result in performance upgrades and get you the results you need.

As far as InfoTech is concerned, your network is an ongoing work in progress. It needs to be designed with agility in mind, so you can adapt and pivot to meet the changing demands of your business, team and customers.

As well as providing troubleshooting support and implementing performance upgrades that take immediate effect, we also keep the future in mind. We’ll work with you to understand the potential demands on your network over the long term. We’ll use this information to suggest improvements that are entirely scalable, meaning they can be easily ramped up or down as required.

The diverse skills of our team allow us to provide the best managed IT support in Brisbane. We have worked successfully with all kinds of business, regardless of size or industry. Our ultimate goal is to work enthusiastically and tirelessly to find solutions to your technology frustrations. We want to make changes that will improve your network’s overall performance, now and into the future.

From responding to everyday IT needs like setting up new mailboxes and running regular backups, to expertly project managing the design and implementation of an entirely new system, there isn’t a task we’re unable to handle.

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Free your business with the support of a managed IT service provider.
Call (07) 3390 8833