Expert IT Consulting Brisbane

The hassle-free way to ensure improvements to your information technology infrastructure are well managed. You can count on our trusted experts to prime your network to drive your success.

 

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Why are IT Consultants so valuable?

We understand your frustrations

Put simply, there is not an IT issue or solution we are not equipped to manage, rectify and capitalise on. Whether providing small business IT consulting services, or advice to national organisations, we’ve been in the business for a long time. We understand every type of IT issue. Our overarching mission is to resolve your frustrations and make changes to improve your network performance.

Whether you want to set up remote access, sync satellite offices or implement the highest security measures to protect your business and critical data, InfoTech Solutions can make it happen.

We know what it takes to make network improvements

We are well-skilled in the seamless management of one-off IT projects, from start to finish. Aside from our technical expertise, we are experts in change management. We remain committed to engaging staff, and bringing them along on the journey. Our aim is to ensure your team embraces the changes, equipping them with the knowledge to get the best out of all system upgrades.

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Performance upgrades

Often clients come to us seeking to resolve performance issues. These may be caused by a number of factors, from outdated hardware and software, to legacy systems that are no longer fit-for-purpose.

In the first instance, we’ll work with you to understand your current frustrations, goals and future network requirements. Knowing what you need from your system in the immediate, short and long-term will help inform the development of smart recommendations.

We’ll then conduct a comprehensive audit of your existing network infrastructure. This will inform our recommended changes that will result in the performance improvements you’re seeking.

How can we help grow your business?

  • Boosted productivity
  • Improved efficiencies
  • A better customer experience
  • Minimising your IT frustrations
  • Giving you time back in your day to focus on business development

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Security audits, for peace of mind

We have entered an era in which remote working and access to critical business information is becoming increasingly common, and vital. This decentralisation of business functions brings with it a range of additional security risks and considerations.

To avoid potentially damaging security breaches, our team will consider your distinct requirements and identify existing and potential security hazards. This will result in recommended precautions that will be of maximum benefit to your business.

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Why Work With Infotech Solutions?


Expert Project Management

With Infotech Solution’s IT Consulting services, our experienced team can design and implement all manner of one-off IT infrastructure projects in support of your business operations. We’re well equipped to swiftly and effectively create, roll-out and manage every IT solution with our industry-leading approach.


Latest Advancements

At Infotech Solutions we have a thirst for knowledge when it comes to the top technology trends in the market. We love finding out about new innovations, and how they can be applied to make our clients’ lives easier, and improve their businesses. This expansive knowledge helps ensure we continue to offer leading-edge solutions, to afford the businesses we work with a genuine competitive advantage.


Strong Network

Our strong network becomes your strong network! Over and above simply knowing about the latest technology innovations to hit the market, we have the extra advantage of being able to tap into our network of suppliers and access the latest hardware and software, quickly and affordably.

Enabling remote access to set your team up for success

Our world is changing, and Infotech Solutions is committed to working with you to ensure your network is enabled to change with it.

The recent and unprecedented shift towards remote working has left many companies with the need to provide remote access to critical business applications in a way they have never done before.

Establishing a cost effective, secure and real-time means of accessing files from multiple locations – whether that be geographically disparate business premises, or people’s home offices – is therefore of paramount importance. Let our advisors consider your unique circumstances and suggest a solution to enable the remote access your people need.

This might include the implementation of virtual private networks (VPNs), wide area networks (WANs) and cloud-based solutions. Equally, our expertise can be used to sync up satellite offices and multiple locations. This means everyone working from the same system, with updates applied in real time.

It may also involve the implementation of new systems such as Office 365, which help to enable seamless collaboration amongst your people, regardless of their location. And of course, all of the above will be managed with security top-of-mind!


Getting the best out of the cloud

Over and above the traditional on-site server, the cloud is fast becoming the go-to option for modern business network solutions. The vast majority of organisations report either using or being interested in implementing elements of the cloud into their system, whether it be a public, private or hybrid-solution.

It’s important to note there is no ‘one-size-fits-all’ cloud-based solution, due to the differing needs of each individual business. Through understanding your situation, priorities, goals and potential future technology needs, our team will provide sound advice on the various cloud options available and the set-up that’s right for you.

We’ll work with you to effectively oversee a seamless migration process that incorporates careful and strategic planning, the development of appropriate policies, effective security measures, and ongoing monitoring and maintenance for maximum rewards.

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Every aspect of your IT project handled, so you can sit back and enjoy the benefits!

InfoTech Solutions is committed to the design and implementation of IT solutions that ultimately offer improved reliability, performance and productivity.

Seeking a fresh set of eyes to consider your existing set-up and the improvements that could be made? Have an ad-hoc problem that needs expert attention? With Infotech Solutions, you can be confident you’re in capable hands.

We’ll handle everything from the initial scoping of the project, to sourcing all hardware and software at competitive prices, and fast implementation to ensure minimal system downtime. We then remain on-hand to troubleshoot any teething problems.

To upgrade or transition to a new system effectively, careful planning is crucial to avoid disruption to your business operations. We’ll devise an implementation plan that considers and works around your business-as-usual functions.

The roll-out itself will occur at an agreed time, identified as being the most appropriate window to minimise the impact on your business, staff and customers.

· Devise scope of project
· Source all hardware and software
· Troubleshoot any issues
· Drive high performance and increased productivity


Your Complete IT Consulting Solution

And don’t forget, aside from one-off projects we also offer a total, ongoing Managed Service solution, to ensure your network is always primed for peak performance, day in, day out.

  • Server farm installation and maintenance
  • Remote access roll out
  • Performance upgrades
  • Syncing satellite offices
  • Cloud migration

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Your qualified Microsoft Partner

Microsoft Office 365InfoTech Solutions is an authorised Qualified Multitenant Hoster – one of only 19 in all of Australia. This means that we can handle the hosting of your Windows Virtual Machines via a Microsoft Cloud Agreement subscription or Enterprise Agreement/Microsoft Products and Services Agreement (MPSA) on dedicated or multi-tenant hardware.

We’re also authorized to host Office 365 ProPlus (including E3 and E5), Project Online Professional and Visio Pro for Office 365 subscriptions using shared computer activation (SCA) technology. Click here to learn more about the QMTH Program from Microsoft.

As a Tier 1 provider, we offer unparalleled support from both InfoTech Solutions and Microsoft. If there’s an issue that needs escalating, Microsoft will always find a solution.

Getting the job done to the highest standard, whatever it takes …

Ask any of our long-standing and valued clients and they’ll tell you we truly go above and beyond in everything we do. Sustaining meaningful and long-term client relationships is vitally important to us.

So, whether your issue presents in the middle of a busy Wednesday, or at 3am on a Sunday morning, we’re always here to pull out the stops in finding the solution, fast.

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Frequently Asked Questions

The short answer is no! We have developed a reputation as one of the most trusted Brisbane IT companies. However, while our headquarters is in Brisbane, we have clients all over the country. Support is delivered remotely by our Australia-based team, or on-site via our nationwide network of technicians.

We sure can! Let us sit down with you to discuss your current and future business needs, as well as any barriers posed by your existing network set-up. We’ll use these insights as well as the results of our own fact-finding efforts to identify potential improvements, and design the network solution that will best meet your objectives.

Because every business is different when it comes to IT requirements, there is no one-size-fits-all cloud-based solution.

While public and private cloud options both offer their own advantages and limitations, many businesses are turning to hybrid solutions that combine physical and expertly managed hardware, with elements of both public and private cloud services.

The job of IT consultants like Infotech Solutions is to consider your unique business circumstances and identify the most appropriate solution.

Absolutely! We’ll take the time at the start of our relationship with you to understand your current and future business needs.

If a period of accelerated growth is anticipated, you’ll need to be sure any upgrades to your network are scalable, so that you can easily ramp up capacity when required.

Incorporating elements of the cloud into your network solution is one example of how this can easily be achieved.

Talk with an Expert IT Consultant Today –

07 3390 8833

Testimonial

MGD Wealth logo

John Barton, CEO

MGD Wealth

“Mark and his team at InfoTech have provided our IT infrastructure for many years. Their ongoing service and support and their dedication to working with us to find solutions to our business needs makes them a pleasure to work with. Without them we couldn’t do what we do.”

Harris Black Accounting and Advisors logo

Paul Whimp, Director

Harris Black Accounting and Advisors

“Harris Black is Accounting and Advisory firm working with aspiring businesses and their owners to achieve their dreams. We have partnered with InfoTech since 2010 .  During that time Mark and the team have been of great assistance in our continuous business transformation as we evolve to meet our growing client’s needs.  Their strong technical expertise is matched by the friendly and professional team that we work with.  Their strongest asset however, is their desire to “own the problem” and ensure they understand and assist in getting us to our end goal.”

Brian Tucker Accounting logo

Matthew Tucker

Brian Tucker Accounting

“We have been a client of InfoTech Solutions for 8 years now. Whether it’s network design, upgrade, implementation, hardware procurement, software support, cloud infrastructure or security, they have always been our one stop shop. They answer our support calls quickly and take charge of the issues once they’re logged, allowing us to get on with it.”

Ulton logo

Mark McLean,
Partner

Ulton

“Since 2010, Info Tech Solutions has proven to be an excellent long-term partner and integral part of our team by helping us run our IT network. They are reliable, flexible and have completed every project in a timely manner. I would highly recommend them to look after your IT needs.”

Brentnalls NSW logo

Trevor Seymour, Director,

Brentnalls NSW

“Moving to InfoTech has improved accessibility to our systems allowing us to access our data from multiple locations and on various devices.  Relieving ourselves of our on-site hardware needs has freed up high cost property space for additional productive areas and meant that we no longer need to provide for recurring capex associated with maintaining dedicated servers.  On call, Australian based support has led to significant reduction in down time and also allowed us to tackle IT issues we would not previously have even considered addressing.  We are very satisfied with the decision we made to engage InfoTech and glad that we can concentrate on running our own business rather than continually attending to IT issues.”

Burnett Business Centre logo

Imelda Mangan, CEO

Burnett Business Centre

“Burnett Business Centre has a long association with Infotech Solutions.  We are a regionally based Accounting and Financial Services Business with a multi-site network.  Mark and the team at Infotech have always been proactive, responsive and supportive in meeting all of our technology needs within our practice.  From system design, installation, implementation through to day to day trouble shooting and support. No longer a need for management to sort out IT issues in the practice – staff can directly log issues with Infotech Support, receive direct contact from one of the Infotech team, who then remotely access and address any issues. Infotech Solutions operate a professional IT Support Service with varied levels of expertise to deal with the different complexities of problems that may arise. We value their involvement with our business and recommend them to others.”

Collins Hume Accountants and Business Advisers logo

David Keith,
Business Manager

Collins Hume Accountants and Business Advisers

“Perhaps the biggest advantage is being able to access our entire system including Accountants Enterprise and MYOB BankLink from any device at any time. We’re no longer taking a briefcase full of paperwork to meetings – instead we can access data in real-time while we’re with clients. We’ve even saved around 30% off our electricity bill. It was easy to shift across thanks to Mark Lang and the team at Infotech Solutions. They made the whole process seamless and they always kept us in the loop. Infotech now take care of any system installs and updates, which frees up time for me to focus on the business. I highly recommend working with a reputable IT provider like Infotech for any business looking to move to the cloud.”

Nitto Kohki Australia Pty Ltd. logo

Brett Rokesky,
General
Manager

Nitto Kohki Australia Pty Ltd.

“Infotech have been supporting Nitto Kohki Australia for several years now. Their Managed IT Services has been our one-stop-shop for all our IT needs. As a small business our support requirements have changed over time as we seek to keep ahead of the game. Infotech have been able to provide a flexible service and assisted us with our long-term expansion plans and recent migration to a cloud based IT solution. We have several branches interstate and Infotech have provided reliable phone support for our remote staff and at times in person at our Head Office in Brisbane. Their staff have always been very informative and patient with our somewhat IT phobic staff. Most issues have been resolved swiftly but on occasions where technical difficulties have been more complicated they have procedures in place to escalate and prioritise jobs to minimise downtime were possible.”

HMW Group logo

Samantha Williams,
IT Manager

HMW Group

“As a long standing 14 year client, HMW Group have witnessed InfoTech Solutions continual development and growth to evolve into the successful, multi-servicing cloud provider they are today.   Mark Lang, his team of engineers and help desk service continue to ensure our business is always at the forefront of technology, they provide daily professional and personal IT support and have always been critical to the success of our own major firm changes including business mergers and office relocations.”

DLA Partners logo

Susan Mackenzie-Smith,
General Manager

DLA Partners

“DLA Partners has a long business relationship with the InfoTech team.  Whether it’s urgent support services, project management or advice on a technology product, Mark has taken a proactive approach to working with us to ensure our systems are running smoothly, our remote workers can log on and our information is secure.  The professional assistance given to us to look after our IT needs means that we can get on with doing what we do well – assisting our clients with business.”

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